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You can select one of the following shipping methods:

1. By Courier:

Delivered by the agency within 3-5 working days for Greece * (for other European countries, you will be informed via a written report of the shipping of your order).
Your order will be sent to the affiliate courier service and the system will automatically charge the shipping cost.
If there is any loss or damage to the product(s) during transport you should report it to us within 24 hours by phone or e-mail: modamedicale.com

2. Pick-up from our physical store.

3. Via the post office.

Especially for orders with free shipping (orders over 80 Euro), you can receive your order by visiting the corresponding agency.
* Delivery time for shipments in insular Greece may vary.

Our company and its partners take all necessary measures to ensure reliable delivery of all the products ordered based on the above schedule.
After the confirmation of your order you will be notified by a message in the email and/or mobile phone address you have stated for the delivery time of your products depending on the area you have chosen to send your products.

In any case your order will be sent to you by us or by an affiliate carrier service during working hours and days:
(Monday - Friday, 09: 00-17: 00) and within 3-5 days (for Greece).

Although we take every care to keep you updated regarding any lack of availability of a product, it is likely to be unexpected shortage or unavailability of the product from our suppliers (even after confirmation of your order).
In this case, we will make every effort to contact you via the communication channels mentioned before to inform you and consult with you about delivering anew or of the delivery of another product or cancelation of the order without penalty for both parties and returning any money paid to us interest-free and within a reasonable time.



Shipping Costs:

1. Courier:

Greece:
up to 2kg = 3.5 euro
+1.5 euro for each additional kg
Delivery costs: 2.5 euro

Cyprus:
up to 2kg = 12.5 euro
+5.9 EUR for each additional kg

2. Without delivery costs:
For shipping in any other European country, send us an e-mail at modamedicale.com and we will contact you as soon as possible.



Returns Policy:

Product returns are only accepted within 10 days of receipt.
Refunds are not accepted.
The product or products returned must be replaced by others of equal or greater value.
Any difference in value will have to be deposited into the bank account of the company before the new shipment or paid in cash on delivery.
The product must be inside its original packaging - as delivered - not used or washed and, of course, accompanied by the invoice or proof of purchase.
Any expenses for returns by courier are charged to the client.
If the product is defective or is different from what you ordered, we take responsibility of the return costs.
You can cancel any order within 24 hours by phone at 0030-2130410364 or e-mail: modamedicale.com.

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